Clemence Organics Ultimate SOS Balm 15ml & 60ml (expiration end March 2026)

All natural and organic balm for all ages, all over body. Rich in organic rosehip, calendula and jojoba oils. Intense moisture restoration and protection from damage caused by the elements.

Healing and nourishing, use for minor skin irritations including dermatitis, eczema, rosacea, nappy rash, bites and stings. May also aid in reducing the appearance of stretch marks. Ideal for travel. Use me everywhere, every day.

Directions: Warm in hands to melt and apply where needed on face or body. Reapply as needed.

Terms and conditions : 

1) Seller Policy – La Alegreya Organica  

Order Fulfillment & Delivery Time:

All orders are processed within 1–3 business days of confirmation. Delivery within Singapore typically occurs within 3–7 business days, subject to courier timelines and stock availability. 

Shipping & Tracking:

Customers will receive an email confirmation with tracking details once the order is dispatched. LAO uses registered courier partners to ensure reliable and timely delivery.

Lost Parcel:

If a parcel is delayed or lost in transit, we will liaise with the courier to initiate an investigation. Replacement or refund will be arranged once the courier confirms non-delivery.

Damaged Product:

If a product arrives damaged, customers must notify Cura-Select within 48 hours of receipt with photo evidence. A replacement or refund after verification.

Product Not Meeting Customer Satisfaction:

If a customer is unsatisfied with a product’s quality or performance, requests will be reviewed on a case-by-case basis within 7 days of receipt, provided the product is unused and in original packaging.

Order Cancellation:

Orders can be cancelled within 12 hours of placement, provided they have not yet been processed or shipped. Once shipped, cancellation requests will be treated as return/refund requests under applicable policy.

2) Refund Policy – La Alegreya Organica 

Conditions for Refunds:

Refunds are accepted under the following conditions:

Product received is damaged, defective, or incorrect.

Parcel is lost in transit and confirmed by the courier.

Product does not meet satisfaction and is unused, sealed, and returned within 7 days.

Exclusions:

Opened or used skincare, haircare, or wellness items (due to hygiene standards).

Products purchased during clearance, promotion, or final sale.

Timeframe & Process:

Refund requests must be submitted within 7 days of delivery via Cura-Select’s customer support.

Product must be returned at buyers expense

Upon receipt, examination and approval, refunds will be processed within 5–10 business days via the original payment method.

Where applicable, replacements may be offered instead of refunds.

*Please contact La Alegreya Organica for updates or changes in terms & conditions.