Clemence Organics Ultimate Face Crème 50ml

A luscious organic face crème containing the finest botanicals to nourish, hydrate and stimulate skin rejuvenation. Biofermented hyaluronic acid promotes optimum skin hydration, plumping skin and reducing the appearance of fine lines and wrinkles.

Organic rose otto essential oil provides antiseptic and astringent properties, benefiting those that struggle with acne, inflammation and redness. Ideal for all skin types, particularly skin which may be showing signs of ageing, sun damage, scarring and pigmentation.

Directions: After cleansing, apply to face, neck and décolletage until well absorbed. Use morning and night. For full benefit, first apply Clémence Organics Repair Face Serum.

Terms and conditions : 

1) Seller Policy – La Alegreya Organica  

Order Fulfillment & Delivery Time:

All orders are processed within 1–3 business days of confirmation. Delivery within Singapore typically occurs within 3–7 business days, subject to courier timelines and stock availability. 

Shipping & Tracking:

Customers will receive an email confirmation with tracking details once the order is dispatched. LAO uses registered courier partners to ensure reliable and timely delivery.

Lost Parcel:

If a parcel is delayed or lost in transit, we will liaise with the courier to initiate an investigation. Replacement or refund will be arranged once the courier confirms non-delivery.

Damaged Product:

If a product arrives damaged, customers must notify Cura-Select within 48 hours of receipt with photo evidence. A replacement or refund after verification.

Product Not Meeting Customer Satisfaction:

If a customer is unsatisfied with a product’s quality or performance, requests will be reviewed on a case-by-case basis within 7 days of receipt, provided the product is unused and in original packaging.

Order Cancellation:

Orders can be cancelled within 12 hours of placement, provided they have not yet been processed or shipped. Once shipped, cancellation requests will be treated as return/refund requests under applicable policy.

2) Refund Policy – La Alegreya Organica 

Conditions for Refunds:

Refunds are accepted under the following conditions:

Product received is damaged, defective, or incorrect.

Parcel is lost in transit and confirmed by the courier.

Product does not meet satisfaction and is unused, sealed, and returned within 7 days.

Exclusions:

Opened or used skincare, haircare, or wellness items (due to hygiene standards).

Products purchased during clearance, promotion, or final sale.

Timeframe & Process:

Refund requests must be submitted within 7 days of delivery via Cura-Select’s customer support.

Product must be returned at buyers expense

Upon receipt, examination and approval, refunds will be processed within 5–10 business days via the original payment method.

Where applicable, replacements may be offered instead of refunds.

*Please contact La Alegreya Organica for updates or changes in terms & conditions.